Hello SFers! My LINKY device was installed Fri at noon, and I now have no hot water. Unfortunately, I have no technical skills to fool with circuit breakers etc and no manual for water heater (am tenant). Hoping it’s an easy fix so not to bother landlady. And of course it’s happened during the mass exodus in France. Can’t contact company that installed Linky til Monday.
Any suggestions? Anybody else have the same experience? Thanks in advance.
Have you power to other circuits? Take a look at the main board, any breaker tripped
yes power everywhere else. None of breakers tripped. Unfortunately can’t identify which one is tied to water heater either.
Well now i dont have electricity at all! Yikes! Pushed red button on main board. No idea wat to do now!?
Where’s your Linky? There is probabky a reset button/switch beside it. Flip it up 
Was that the test button for the RCD? If so the switch should have moved to about halfway between off and on - turn it fully off and back on again.
Send us a photo of your main dis board (tableau électrique)
In cave. I’ll go look again for switch. Is there a way to attach photos here?
red button on bottom did me in : ( No power at all.
I would call Enedis 
If I depress the red button again, nothing happens. Same with white button on left. Black button above red doesn’t move at all.
Is that a black button above it? What’s the little white button thinging on the left?
@Badger Help 
Push harder it may be spring loaded.
That must have an emergency number, do you know it?
Yes, Both black and white buttons do nothing when I press them
En cas d’urgence ou de panne d’électricité, contactez le service de dépannage Enedis Urgence au [09 72 67 50](tel:09 72 67 50) XX** (remplacez XX par les deux chiffres de votre département)**. Ce numéro est gratuit, disponible 24h/24 et 7j/7. Vous pouvez aussi consulter la page officielle Enedis Aide et Contact.
In the event of an emergency or a power cut, please contact the Enedis Urgence breakdown service on 09 72 67 50 XX (replace XX with the two-digit code for your department). This number is free of charge and available 24 hours a day, 7 days a week. You can also visit Enedis’s official ‘Help and Contact’ page.
The problem is probably caused by the Linky meter, not the electrical panel. Last spring, I had a power outage because a swarm of ants had attacked my Linky meter (which is outside). It happened in the middle of the night; I called Enedis right away, and a technician came by the next day at 8 a.m. to replace my meter.
