suggestion would be to spend on developing some answers to FAQ, or a help guide…I’ve used SF for about three months and still don’t find navigation intuitive…for example I click on unread posts and it seems random which opens, ie one with 300 posts opened at 195…why not the latest.? And them I have to scroll to the end, Good site but use is cumbersome, I know its a package but investment in user help would be good
it’s intuitive John. It helpfully remembers the last post in a thread you read and allows you to continue from there so you don’t miss any.
Ordering the list from the latest downwards may mean many repeated posts and/or frustration as people may miss important bits in the thread. If you want to skip to the end of a thread (ie the latest post) you can do so simply by pressing the End key on your keyboard.
In my experience, it’s the reverse of intuitive, because its peculiarities are something you have to learn and remember - and I’ve used a lot of forums for a good number of years. The way the software deals with replies to posts, the lack of “pages”, the way subjects are grouped or not …
I agree, a user’s guide would be very helpful, perhaps written by those who know their way around?
and what features would you like to see in it?
@james is there a Discourse handbook for the SF software as a starting base?
I have found this reference
Hi Graham,
Discourse do provide this new user guide.
beat you to it Tracey
Snap, same link! lol
@james perhaps the two Discourse references I have flagged (trust levels and the New User Guide) could be added to the thread link banner as suggested before as a starting point?
I was thinking they could go under the “hamburger” (3 lines top right) along with the other site information, users , badges , cakeday etc… perhaps at the bottom under FAQ.
Beers and Gin
You forgot my hair extensions and acrylic gel nails…
I can’t put them on the right as there are no sub menus there, they’ll have to go on the left, already a bit crowded. I might lose transferwise though.
I don’t think I have access to edit that.
which is a pity, because that would be a good place to put references like the Discourse links. Are you aware that Keyboard Shortcuts only brings up another instance of the main page?
Hope this helps
Yes, it would be ideal.
No I wasn’t, I will have a look!
@james Is there a reason that I am now being bombarded with adverts in Chrome on my android phone? Not happened before. It makes the available (non-ad) screen space tiny and not really useable.
Yes, I’ve turned ads on so I can see them as we are working on delivery, I’ll turn them off shortly!