I got excited when I saw there was a free upgrade available to Windows 10 - big mistake and I don't know how to rectify it.
My upgrade has been 'reserved' so nothing has installed yet. But I have just read that, whereas Microsoft usually do a "like for like" upgrade, there is no equivalent of Windows 7 Ultimate in Windows 10. It will be downgraded to Windows 10 Pro.
1. I immediately hit the Microsoft site to find out how to cancel the reservation. "Right click on the icon, go into status check and click on cancel". Fine. Except there's no cancel option.
2. So I tried to chat to technical support - my machine blocked it saying it's not secured at Microsoft's end (!!).
3. I also haven't managed to find out whether the Windows 10 Pro version contains Bitlocker which is what started all this. I had to waste €200 a few months ago as my main client demanded the installation of Bitlocker so I had to buy Windows Ultimate to replace Windows Home. If Windows 10 Pro is a "downgrade" will I now lose Bitlocker?
What to do, folks? If anyone has any ideas I'd be more than grateful. If Bitlocker doesn't get nuked, it should be okay but why can't I cancel the reservation? If it downloads automatically, I may be screwed.